Case Studies |

Optimizing Consumer Healthcare Strategies: How Quantzig Helped a Global Pharma Giant Achieve 25% Growth in the Pharmaceutical Industry

Optimizing Consumer Healthcare Strategies: How Quantzig Helped a Global Pharma Giant Achieve 25% Growth in the Pharmaceutical Industry
  • Client

    Client

    Global Pharma Giant
  • Industry

    Industry

    Pharmaceutical
  • Solution

    Solution

    Consumer Healthcare Analytics

Key Highlights

  • The client faced declining customer engagement and fragmented sales data, leading to suboptimal decision-making.
  • Quantzig implemented AI-driven segmentation, dynamic pricing models, and omnichannel data integration for improved decision-making.
  • The solution incurred 25% revenue growth, 20% increase in customer retention, and 15% reduction in operational costs.
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Business Challenge

A global pharmaceutical giant struggled to enhance its consumer healthcare portfolio's market penetration and profitability. Despite a strong product lineup, the company faced declining customer engagement, ineffective pricing strategies, and fragmented sales data across multiple regions. Traditional market insights failed to provide real-time visibility into evolving consumer needs, leading to suboptimal decision-making.

Declining customer engagement

Fragmented sales data

Ineffective pricing strategies

The lack of a data-driven approach further complicated product positioning, impacting revenue growth. The client needed a comprehensive analytics solution to unify data from multiple sources, improve pricing strategies, and enhance consumer engagement. Additionally, aligning supply chain operations with real-time demand fluctuations was critical to optimizing inventory levels and reducing wastage.

How Quantzig Helped

Quantzig leveraged its advanced analytics expertise to develop a tailored solution that addressed the client’s core challenges. By integrating structured and unstructured data, Quantzig helped optimize pricing strategies, improve demand forecasting, and enhance customer engagement.

  1. AI-driven consumer segmentation : Identified high-value consumer groups for personalized targeting
  2. Dynamic pricing optimization : Increased revenue by aligning pricing with market trends
  3. Predictive demand forecasting : Reduced stockouts and overstock issues by 30%
  4. Omnichannel data integration : Unified customer insights across digital and offline channels
  5. Supply chain analytics : Improved inventory management and reduced operational costs

By implementing data-driven strategies, Quantzig enabled the client to achieve real-time decision-making capabilities, ultimately improving its consumer healthcare portfolio’s efficiency and profitability.

Results & Impact

With Quantzig’s intervention, the global pharma giant witnessed a 25% growth in revenue from its consumer healthcare segment. The dynamic pricing models optimized profitability across multiple product categories, while AI-driven segmentation improved marketing effectiveness, leading to a 20% increase in customer retention rates.

Impacts

  • 25% revenue growth through optimized pricing and consumer insights
  • 20% increase in customer retention via AI-driven segmentation
  • 15% reduction in operational costs with improved supply chain analytics

With Quantzig’s intervention, the global pharma giant witnessed a 25% growth in revenue from its consumer healthcare segment. The dynamic pricing models optimized profitability across multiple product categories, while AI-driven segmentation improved marketing effectiveness, leading to a 20% increase in customer retention rates.

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FAQs

Consumer healthcare refers to over-the-counter (OTC) medicines, supplements, personal care products, and wellness solutions that individuals can purchase without a prescription to manage their health and well-being.

A consumer healthcare account is a savings or reimbursement account, such as an HSA or FSA, that allows individuals to set aside pre-tax funds to cover eligible healthcare expenses like medications, medical devices, and wellness products.

Pharmaceuticals include prescription medications regulated for treating specific medical conditions, while consumer healthcare covers OTC products, supplements, and personal care items that consumers can purchase without a prescription for general health management.

Direct-to-consumer (DTC) healthcare refers to healthcare services, medications, and wellness products sold directly to consumers via online platforms, telemedicine, or retail stores, bypassing traditional healthcare providers.

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